Call Center Telephony

DataPrint CATI Call Suite

A pure cloud, browser-based Computer-Assisted Telephone Interviewing suite for market research contact centers. Connect agents globally with WebRTC softphones, automated predictive dialing, live supervisor barge-in, and auto-throttled quotas.

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CATI Supervisor & Agent Console
Active Dialing
Live Call: +1 (555) 234-8901
Agent: Sarah M. • Quota: Metro Male 25-34
03:42 Duration
REGION: WEST
92% Filled
REGION: EAST
48% Open
CONNECT RATE
78.4%
Telephony Highlights

Designed for Modern High-Volume Dialing

Eliminate expensive telecom contracts and hardware. DataPrint CATI runs directly inside standard web browsers.

Zero Hardware WebRTC Phone

Agents simply log in via Google Chrome or Edge with a standard USB headset. Crystal clear audio, auto-gain control, and instant connection.

Dynamic Quota Pacing

The dialer automatically tracks filled demographic cells in real time, pausing outbound calls to completed quotas to prevent wasted interviewer time.

Intelligent Callback Scheduling

Automatically reschedules respondent requested callback appointments, busy lines, and unanswered attempts according to your exact retry algorithm.

Upgrade Your Call Center with DataPrint CATI

Schedule a live test session with our telephony architects to experience our WebRTC predictive dialer.